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Original topic:

Embedded video causing problems

(Topic created: 10-03-2021 07:06 AM)
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mrjrod66
Asteroid
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So for the most part aside from some of the listed issues my s21+ has been functioning pretty good on the beta. I don't see this particular issue listed so I'm posting it.

Occasionally when I go to play an embedded video on a webpage it will lock up for a moment, go to a black screen (lock screen) I can tap it to wake, it will wake for a moment and go into a loop of the above. The only way to get out of it is to hard shut down the phone. 

I see the YouTube pip mode listed on the known issue list but wasn't sure if it included embedded video. 

Otherwise I'm liking the oneui 4. Thanks guys
9 Replies
Scottthreet45
Cosmic Ray
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my phone does that also!!!
McG023
Asteroid
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Mine does this too! This morning after it happened my phone rebooted into recovery mode.
GalaxySizedRod
Cosmic Ray
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I know something funny was happening to webkit last few days . In app web pages wouldn't load at all.
user751201tmO21
Honored Contributor
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So, what you're stating is, let's say, you're at some news website that has a video embedded within the article, and you get the blackout lockup ?

I'll test this and report back
sumpunk85
Asteroid
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I've also noticed it the Google side feed when playing videos. It will loop the lock screen to open to lock for a few times then force the phone into a restart.
Focr06
Comet
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This has already been reported and they aware of the problem...
userTLPCvhgCd3
Constellation
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I've had this happen too. Since then, I've gotten a message saying "Serious Software Problem Detected " and that if it persists, I should contact customer support. I just sent an error report.
trancetheman
Asteroid
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Filed a bug report here since I am getting the same problem
USBetaModerator
Beta Moderator
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Hello @mrjrod66  ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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