Original topic:

Facebook glitches

(Topic created: 3 weeks ago)
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userYnd91ZqjaC
Constellation
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I been noticing Facebook are glitching when is open and the open the Facebook Messenger at same time or even open another app Facebook is start glitching and is happening after 4th Beta update was installed. In order to fix this will need to close the app and go to Settings, Apps, then look for Facebook, clear Data and Cache.
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Brandon82
Asteroid
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Had same issue with Facebook as well. It would constantly crash after installing the 4th beta. I ended up just reinstalling Facebook and it resolved the issue. Clearing app data and cache also works. ๐Ÿ‘
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userYnd91ZqjaC
Constellation
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I followed the steps you mentioned and it works great. Thank you so much.๐Ÿ‘
USBetaModerator3
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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