Screen Black When Receive a Call

[Nochlab1]

Since Beta 1 when i get a call screen goes black i have to click power 3 times to show it

I sent in a issue there was no amswer and now on beta 4 still wasn't fixed

Anyone else have fix issue?

[MikeDelia]

I have not had any issues.
It's shows up and I can interact with it and/or to the phone to silence the incoming call ringtone.

Try going into the phone app info.
Force stop the app
Go-to storage, and clear cache only.
Then restart phone app and try getting a call

[USBetaModerator3]

Hello,

We’re sorry for the inconvenience you’re experiencing.

We've reviewed your previously submitted report; however, the information provided was not sufficient for further analysis. 

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report with more detailed information. 

If possible, please include: 

1. A brief description of when the issue occurs (e.g., incoming call, specific apps, lock screen state, etc.) 

2. screenshots or a screen recording showing the behavior. 

To submit: 

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team