Original topic:

Finger print scanner not working

(Topic created: 10-26-2021 02:53 AM)
Mikeyr305
Cosmic Ray
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Been trying to get in my account but it won't scan my finger.

Update: it's still happening every so often
4 Replies
YoDiggityDad
Cosmic Ray
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Do a restart. The fingerprint sensor will start working again.
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SuperOvni
Supernova
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Thanks!!! Mine started working quickly after that.
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Pgastwirth
Asteroid
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Yeah this happened to me. I had to restart. Wish I would have logged a ticket before I restarted though 😞
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USBetaModerator
Beta Moderator
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Hello @Mikeyr305 ,

Thank you for your feedback. If you experience the issue again, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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