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Original topic:

Finger print unlock from lockscreen failing

(Topic created: 09-25-2021 12:17 PM)
Kristech2016
Cosmic Ray
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Finger print unlock from lockscreen failing intermittently, to fix issue I need to reboot my phone.

This started happening post updating to one ui 4.0 beta.

Pls fix.
2 Replies
Claykin
Comet
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Try deleting your fingerprints and setup again. Mine works fine post upgrade.
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USBetaModerator
Beta Moderator
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Hello @Kristech2016 ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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