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Original topic:

Finger print unlock from lockscreen failing

(Topic created: 09-25-2021 12:17 PM)
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Kristech2016
Cosmic Ray
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Finger print unlock from lockscreen failing intermittently, to fix issue I need to reboot my phone.

This started happening post updating to one ui 4.0 beta.

Pls fix.
2 Replies
Claykin
Comet
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Try deleting your fingerprints and setup again. Mine works fine post upgrade.
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USBetaModerator
Beta Moderator
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Hello @Kristech2016 ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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