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Original topic:

Fingerprint scanner broken?

(Topic created: 10-24-2021 11:59 AM)
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karlos_nero
Astronaut
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Am I the only one having this problem? It wont even give me an error when trying to use it, it just refuses to even scan for my finger.
10 Replies
camurphy24
Astronaut
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Same here
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user751201tmO21
Honored Contributor
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Works here. 21 Ultra Unlocked
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Galaxy4mylife
Galaxy
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Saw this, this morning too. Restarting fixed it. But idk if it's actually fixed or if it's a perpetual bug.
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useribQgLPDQRM
Asteroid
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It was like that for me the first day of the update but it somehow fixed itself. It works just as good as before. I'd say probably reboot? Or let the update sit..
I'm not sure
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userc4QN9oMEZc
Cosmic Ray
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I am also having issues with my Samsung pass when signing in to certain apps. What I did was just cleared the data and the cache and set up the biometric all over again and it's been working fine for me now.
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Samham811
Constellation
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Same here. Tried to remove all fingerprints and add back but sensor doesn't recognize touch at all.
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nopen1278
Sun
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Still working for me but my phone is set to auto restart every Saturday night/ Sunday morning.
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YoDiggityDad
Cosmic Ray
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My phone auto restarts every night. The fingerprint big appears periodically, fixed with another restart.
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MichaelLedford
Astronaut
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Same even tried making a new print but it's not picking up
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