Original topic:

Fitbit Sense notifications and wrist calls not working

(Topic created: 11-09-2021 12:11 PM)
user6BkiKtilzT
Cosmic Ray
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Just got the new Fitbit Sense and set it up, but not getting on-wrist calls or notifications. Anyone else have this problem?
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mattio781
Cosmic Ray
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I have had this same problem from Android 11. Once my watch goes out of range, I have to reconnect it manually, I've just stopped using that feature, it tends to drain my Fitbit much faster. You also have to go into the Fitbit app and set up what notifications to receive
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Markhoss
Asteroid
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I am not getting notifications on Sony XM4 earbuds or Samsung pro earbuds on my s21 ultra.
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USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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