Focusing issue

[ronai]

Having issue with my s25 ultra when focusing to close objects starts to do wierd stuff and in my case it also makes some noises when just ipening the camera the first time and tryinh to focus

[Prika33]

I just spoke with a person at Samsung and they claim they're aware and that beta 5 would fix it, which wasn't the case. I think it made it worse for me. But they said this:/ its so frustrating! Im having the same issue too since beta 4

[Tom6068]

Open settings/apps/camera and then click on storage and clear both the cache and data. Clearing the data will reset the app to default setting and only take a few clicks to set preferences back. Then gently clean the lenses on the cameras with a soft cloth to remove any dust. Check the lenses carefully to see if there are any scratched or defects on them. If everything checks out, then try again. If the device still has those issues, then open an issue using the beta feedback option, describing the problems, what you have done to keep the lenses clean. I would recommend also that while the camera is open, then pull down the quick panel, go into the quick tools (like flashlight etc) and open the "screen recorder" and record how the camera is displaying these focusing issues while using the camera. Then upload that with the report.

[USBetaModerator3]

Hello,

Thank you very much for sharing your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team