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Original topic:

Galaxy Watch 5 manager: Crashing

(Topic created: 10-20-2022 01:49 PM)
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Looks like Galaxy watch 5 manager is crashing when trying to connect a watch 5 device. Any one else having this issue? It's rendered my watch 5 pro useless, being I reset it to try to troubleshoot. 

Yes, the software on the watch and plug in are the most current versions. Yes, the error report has been sent.


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Crash box

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Application crashes after selecting to continue. (It doesn't matter what is selected, application still crashes)


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Even when using this version that says it addresses the crash issue(via notices section). Application still crashes.



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Version 2.2.12.22101351 newest Watch 5 manager(app crashes)


The device has been reset, different versions of Watch 5 Manager installed and ran, the application still crashes. Even did a clean sweep on the Galaxy Wearable application, the manager still crashes. 

Samsung beta team, I need ya.😎
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Jdr327
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I have not had the same issue
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Thanks
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notforhire
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were you having the same issue prior to the Watch 4/5 Manager "fix?"
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No
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That's actually when my watch "stopped connecting to the phone." My "remote connection," on the wearable application showed the phone as not being connected to the watch. However I was still functioning.
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notforhire
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I have a Watch 5 being delivered tomorrow. 🤞🏻 I had the same problem as you, however, everyone who experienced it was on eSim. you on eSim?
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Yes, these watches have eSIM setup.
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notforhire
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was asking about your phone (eSim), not the watch
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Phone is physical SIM