While it isn't really beta related, it has happened to me as well. You can attempt to restart/reboot the ring and check to make sure your software is up to date. If that doesn't work I would contact Samsung. I personally had to send mines in.
Galaxy Ring is a huge failure. I got one when they first released and within 6 months the battery was awful. Would not stay charged longer than 2 hours. Sent it in and got a replacement. Within 8 months the battery started having the same issue. I've done everything possible on my end to make sure the ring keeps a charge and it still won't stay charged for a whole day. I've contacted Samsung and I have to pay for it to be repaired which I am not willing to do since there is obviously a battery defect on the Rings.
Same here, I am on my third (second replacement) it's been a month so far, they wanted me to pay $399 for replacement which I said no way! But got luck and store manager made exception as I had huge Samsung purchase from Store and replaced under warranty, I am not letting it go below %30 and try to charge to %90 to see any better outcome long term, they should ad a charge limit option to %80 like phone
We’re sorry for the inconvenience you’re experiencing.
To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.
1. Open Samsung Members → One UI Beta Program → Beta Feedback. 2. Select Error reports and attach any relevant screenshots or screen recordings (if available). 3. Make sure “Send system log data” is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)
Your report will greatly assist the team in analyzing and improving the Beta experience.
Not sure if it was beta related, but i had to send mine in as well and they completely replaced it under warranty still. However, prior to getting my ring replaced I did not know that it's frowned upon to get it wet and have shampoos and soap introduced, it was explained that over time it will cause degradation and quicker than normal battery issues/failures. So every time I shower, Wash dishes, etc. I had to make it a habit to remove the ring first. Total pain in the rear but has to be done unfortunately. 🤷🏻 hope this helps.
