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Original topic:

Google Messages SMS & 5G

(Topic created: 08-30-2023 10:20 AM)
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BanditTA
Cosmic Ray
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I have noticed most times when my phone switches from being on home WiFi and an LTE connection (running Wi-Fi calling) to 5G (not sure if it is only 5G+), SMS messages do not send and error out. My fix is to turn Airplane mode on then off.

I'm not sure if this is a problem in general or related to the OneUI beta.

UPDATE:
In my testing today, it seems to happen when switching between 5G types (i.e. from 5G to 5G+ or LTE to 5G+).

UPDATE2:
I think the issue is with VoNR (Voice over 5G). When I turned this off, the problems seemed to have gone away (so far). I'm on T-Mobile in the US.

UPDATE3:
I spoke too soon. The issue persists.

UPDATE4:
I may be coincidence but so far, I've not hit this issue on beta 2.

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userudbraZQRVi
Cosmic Ray
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I'm getting the same error on a locked T-Mobile s23 ultra within Google messages. I'll try to post a screenshot next time I see the error message.


Also my contact pictures are not showing up in Google messages where the message fails to send. I have to turn off data and turn it back on or airplane mode etc. I thought it was a Google message beta issue so I uninstalled that, restarted my phone and cleared the cache. I'm still getting contact pictures not showing up. I think it has to do with the one UI beta 2 in the database in the background not syncing or loading everything properly. Hopefully it'll get better within the next update.
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USBetaModerator2
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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