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Original topic:

MM texts not downloading

(Topic created: 08-22-2022 12:44 PM)
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kbboykin
Cosmic Ray
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Recently every time I receive a group text with multimedia, it takes forever to download and lots of time, just never downloadsc until 24 hrs+ later.
I dunno how to send a system log on that.
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USBetaModerator2
Beta Moderator
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Hello ,

Thank you for your feedback. If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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kbboykin
Cosmic Ray
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I have turned on "Data usage>Mobile Data>Access the internet through your mobile network." and that seems to have fixed it completely for me. Not sure if I will have extra costs...

 

 

 

 

 

 

 

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