Original topic:

Mobile Data stopped working

(Topic created: Wednesday)
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Vito07
Asteroid
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On Xfinity Mobile and it stopped working i don't know if it's a beta bug but as soon as I installed one ui 9 it stopped working 
4 Replies
ChevyMan1
Galaxy
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A lot of people's have, myself included.
Y0u
Honored Contributor
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I suggest report it and send them as many screenshots of you not having mobile data so they can see why mobile data isn't working
USBetaModerator3
Beta Moderator
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

Tec9sForJesus
Galaxy
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Resetting all phone settings may only cause you more headaches. I have found the true solution and will copy/paste it below from my previous comments in other beta threads:

Go into your "Mobile Data" settings and disable the "5G Standalone" setting. That setting should NOT be enabled by default. However, it is enabled by default in OneUI 9 Beta 1. Essentially, that option forces your phone to only utilize a true 5G connection. So, if your carrier in your area primarily utilizes an upgraded 4G LTE tower (as is the case in most areas of the US; connection shows up as 5G instead of 5G+ or 5G Next, or 5G Ext, etc), then your mobile data will not work unless you disable the "5G Standalone" option.
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