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Original topic:

Mobile data

(Topic created: 11-15-2021 05:01 AM)
Ilanoraa
Halo
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While watching a movie last night I lost mobile data connection, no more 5g. It now goes between Edge and no service. Switch sim cards same issue, then switched to verizon sim card which would not work at all. I put all sim cards into other phones and they all work 5g. This tells me the issue is with the Z Fold 3. Now is it a hardware issue? Or Beta software issue? Now what do I do because the phone no longer works? Please advise not liking the 1899 paper weight.
3 Replies
Stldelsol
Halo
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Do you manually select your network? When I lose 5g or it acts slow, I manually choose verizon and it usually clears up my connection issues
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USBetaModerator
Beta Moderator
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Hello @Ilanoraa ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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_kingcordera
Astronaut
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Same issue here....unable to connect to mobile data