Personal Data Intelligence App Issue

[alex50yo]

Is anyone else experiencing any issues where this keeps happening. Since installing the beta it happens every 10 to 15 minutes non-stop all day. Tried everything to get it to stop.

[Tom6068]

Did you click on the app info or do you have a specific function that is triggering that? The pop-up regards AI features that work in like the Now Bar, Now Brief, etc.

Edit: I found this here in the beta community;

Hello,

App crash occurs due to compatibility issue between previously installed Personal data intelligence app for V OS and B OS beta software.

How to resolve this issue is as belows:
- Uninstall updates from 'Personal data intelligence' app information page
. Go to Settings - Apps, and then turn on the 'Show system Apps' option, and search for 'Personal data intelligence'
. Run 'Uninstall updates' on the app information page

Thanks,
One UI Beta Team

[ShaydeAngel]

This is how I fixed it after installing the beta last night.

[Beerbrandx]

Same issues here and the fix only takes you to the store where it's not found

[Youu]

How to resolve this issue is as belows:
- Uninstall updates from 'Personal data intelligence' app information page
. Go to Settings - Apps, and then turn on the 'Show system Apps' option, and search for 'Personal data intelligence'
. Run 'Uninstall updates' on the app information page (It is appeared when you updated only)

[Youu]

How to resolve this issue is as belows:
- Uninstall updates from 'Personal data intelligence' app information page
. Go to Settings - Apps, and then turn on the 'Show system Apps' option, and search for 'Personal data intelligence'
. Run 'Uninstall updates' on the app information page (It is appeared when you updated only)

[Beerbrandx]

Show system apps option is not there and any where in personal data intelligence there is nothing about updates, it is making the phone unusable.

[Tom6068]

It is there. When looking at "your apps" list, there is directly right of that list that shows a descending (or ascending) icon. Click on that and then toggle the Show system apps" and click OK.

[Beerbrandx]

Found a work around, on the pop up click about then the three dots upper right and remove updates and yes to reset to factory.

[USBetaModerator3]

Hello,

Thank you very much for your feedback.

If the issue persists after the 3rd Beta update, please send us back the error report (Beta Feedback) to help us assist the issue further. 

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team