Anyone else got this issue? I have SM-S931U and I was at lunch in San Diego and my phone has a ZAGG privacy screen but when I was in the sun suddenly my phone went black I thought maybe it was overheating but it was perfect temperature i thought maybe it was brightness but nothing showed on the screen it was truly black and i got scared what if its one ui having a system freeze or crash and its broken. I can't afford another phone. i tried powering off and it showed the android logo but then it went black again I thought is it a bug i forced restart with volume down and power and same thing. black. but as soon as i went to the truck it suddenly lit up out of nowhere with extra dim enabled and the brightness zero. i freaked out because its been in my hands the whole time and i never did that
We’re sorry for the inconvenience you’re experiencing.
To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.
1. Open Samsung Members → One UI Beta Program → Beta Feedback. 2. Select Error reports and attach any relevant screenshots or screen recordings (if available). 3. Make sure “Send system log data” is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)
Your report will greatly assist the team in analyzing and improving the Beta experience.
