cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Phone randomly restarting

(Topic created: 08-11-2022 07:11 AM)
614 Views
pharmabomb
Galaxy
Options
Discussions
Hi it's been few days since I loaded beta my phone randomly started restarting today I was just watching YouTube nothing else 
0 Likes
Reply
6 Replies
ShortRound51
Galaxy
Options
Discussions
I suggest the following:

1-Turn off your phone
2-Boot into Recovery mode (hold power and volume up key)
[In Recovery you will need to use the volume keys to navigate and the power button to select]
3-Select Clear Cache Partition (and confirm)
4-Select Repair Apps (and confirm). This effectively clears the davlik cache partition

Phone will reboot and re-optimize apps. This should clear any lingering bugs from the upgrade.
pharmabomb
Galaxy
Options
Discussions
It still didn't fix the issue phone is overheating and restarting every few minutes
0 Likes
Reply
BobbyCarra
Nebula
Options
Discussions
I would report the error via this app, make sure you don't close the app till it successfully sends the logs for review.
0 Likes
Reply
pharmabomb
Galaxy
Options
Discussions
Issue started while using android auto wirelessly. Fixed the issue by forcestopping and disabling android auto
0 Likes
Reply
MCS519
Asteroid
Options
Discussions
Mine restarts as well, but I never notice it did it until I go to open it and I get the reset message. Odd
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

 

 

0 Likes
Reply