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08-10-2022 03:42 PM in
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08-10-2022 04:09 PM in
Discussions1-Turn off your phone
2-Boot into Recovery mode (hold power and volume up key)
[In Recovery you will need to use the volume keys to navigate and the power button to select]
3-Select Clear Cache Partition (and confirm)
4-Select Repair Apps (and confirm). This effectively clears the davlik cache partition
Phone will reboot and re-optimize apps. This should clear any lingering bugs from the upgrade.
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08-10-2022 04:26 PM in
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08-10-2022 06:25 PM in
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08-11-2022 07:11 AM in
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08-11-2022 11:02 AM in
DiscussionsHello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
Regards,
One UI Beta Team