cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 

Original topic:

Random reboots

(Topic created: 10-24-2021 07:15 AM)
1453 Views
Tablife
Asteroid
Options
Discussions
Since the latest update I have been getting random reboots.  It also likes to reboot when playing videos off websites not YouTube.
5 Replies
user751201tmO21
Honored Contributor
Options
Discussions
Someone else just posted similar issues ... I replied with the following and they responded it cleared things up ...
=======

So, you've updated to beta3??

Folks were reporting these issues prior to beta3, but after beta3 install, they're reporting improvements
.

I have a post (detailed steps) in Tips:
Apps crashing on your beta - try this

... give it a go and see if it helps
0 Likes
Tablife
Asteroid
Options
Discussions
Thank you I will check to see if Beta 3 is ready for my phone yet
0 Likes
Dhawk1202
Nebula
Options
Discussions
I don't get it... This has litterly been posted 2 times today already. Don't even have to try hard to find it. Y'all use forums weird.
lowbar
Cosmic Ray
Options
Discussions
Since updating to Beta 3, I've gone 59 hours without a reboot. I was rebooting 12 to 15 times a day. Problem resolved for me.
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @Tablife ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

0 Likes