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Original topic:

Restarting is caused by WiFi 6

(Topic created: 09-15-2023 05:01 PM)
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So after going all morning at my other job (WiFi 5), the second I got to my second job and connected to WiFi 6 the restarting over and over started happening again. Like when the WiFi symbol shows a 6 - the phone starts restarting.

After testing lots of different things - this is the problem. It's the only thing that's different when it's restarting constantly vs not.
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Hayley-G
Cosmic Ray
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I was having the same issue but can't separate my WiFi bands (Thank Nest WiFi Pro 🙃) and need WiFi because I live in a no cell service area. After 19 reboots, I ended up wiping my cache partition and repairing apps. I haven't had a crash/reboot since. *fingers crossed* My phone is also now showing WiFi 6e and no longer just WiFi 6.
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Crick
Cosmic Ray
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I had alot of issues with wifi6 with beta 2 but they have been resolved. Not having any new issues. My home wifi is 6.
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Crick
Cosmic Ray
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I was disconnecting frequently. No more issues.
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Ekamek
Black Hole
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It's good that we're sharing possible work-around but it's not one size fits all.

Personally, I downloaded on WiFi 6 and have not had any reboots since installing beta 3. However, I have a different launcher as my default not stock UI.

Please continue to report errors as others have said and share what has worked but don't think it works in all scenarios for all users.

Beta 2 was better for me yet many had issues with it. I am noticing minor issues with touch response on 3 but generally good so far.
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I've discovered now it's WiFi 6D
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camb8
Nebula
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Weird not for me mhmm
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

We are aware of this issue and are working to resolve it as soon as possible.  In the meantime, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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