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Original topic:

Samsung notes not syncing

(Topic created: 12-06-2021 01:14 PM)
KruJuice
Asteroid
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I'm not sure if this is unique to the beta, but I bought a Galaxy Book Flex 2 so that I could sync my Microsoft/ Samsung products between devices as seamlessly as possible. 
My Microsoft products are, and the phone app appears to be working, however my Samsung notes is only syncing one way, from the computer to my phone, however not from my phone to my computer. 
Anyone having similar issues? 
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USBetaModerator
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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