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Original topic:

Secure Folder + Chrome

(Topic created: 10-06-2021 05:56 PM)
coffee1978
Cosmic Ray
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Inside Secure Folder, Chrome crashes if you attempt to view any video or multimedia.

Just go to cnn.com or any news site, play the first video you see. Once commercials/ads have passed, seek any video (drag the slider to move time forward) and Chrome immediately crashes. 

1 Solution


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USBetaModerator
Beta Moderator
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Hello @coffee1978 ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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2 Replies
MochaVex
Supernova
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I'm sure you've done so by now, but if you haven't, repeat the error again and report the bug. It's super important you don't leave Samsung Members until you see the "Thanks for reporting this error" notification.

Otherwise, Samsung may not have the log needed for debugging.
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USBetaModerator
Beta Moderator
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Hello @coffee1978 ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team