cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Secure Folder + Chrome

(Topic created: 10-06-2021 05:56 PM)
1812 Views
coffee1978
Halo
Options
Discussions
Inside Secure Folder, Chrome crashes if you attempt to view any video or multimedia.

Just go to cnn.com or any news site, play the first video you see. Once commercials/ads have passed, seek any video (drag the slider to move time forward) and Chrome immediately crashes. 

1 Solution


Accepted Solutions
Solution
USBetaModerator
Beta Moderator
Options
Discussions

Hello @coffee1978 ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

View solution in context

2 Replies
MochaVex
Supernova
Options
Discussions
I'm sure you've done so by now, but if you haven't, repeat the error again and report the bug. It's super important you don't leave Samsung Members until you see the "Thanks for reporting this error" notification.

Otherwise, Samsung may not have the log needed for debugging.
0 Likes
Solution
USBetaModerator
Beta Moderator
Options
Discussions

Hello @coffee1978 ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team