Original topic:

Smartthings broken.

(Topic created: 08-03-2025 10:54 AM)
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Bigfoot25
Cosmic Ray
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Can't use smarthings the app is broken on this software
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6 Replies
Youu
Honored Contributor
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Have you cleared the cache on the app. And also report this issue
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-CROW-
Comet
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It's working fine
Bigfoot25
Cosmic Ray
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I've cleared the catche and reinstalled the app it seems certain things are broke in it like the TV remote and smarttag options I can't set up smarttag.
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Members_44RwkPy
Cosmic Ray
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All aspects of smartthings working perfectly for me.
GalaxyGirl2
Asteroid
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It's working for me.
USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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