Dear samsung, long time loyal customer over here: Please fix the battery drain and optimize your phones. Reason why people like Apple and why i am thinking of leaving Samsung for good is Idle drain, UI not as smooth and just terrible optimization
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. Please ensure you attach a picture of the battery usage while reporting the issue.
Turn off the device.
Press and hold the Volume Up key and the Side key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight Wipe cache partition.
Press Side key to select.
Press the Volume down key to highlight Yes, then press the Side key to select.
When the process is complete, Reboot system now is highlighted.
