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Original topic:

The banner disappear again???

(Topic created: 10-08-2024 10:25 AM)
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userZNnTdcqwZP
Supernova
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The One UI 6 Watch beta banner in Samsung Members seems to disappear on my S23. It's also disappear from the notices. However, it's still showing on my friend's S24.

8 Replies
MarvinMod2
Comet
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Confirmed missing from s23U. If you need to update beta wearable app, heres the link till Samsung puts the banner back.

https://apps.samsung.com/betastore/closeAppDetail.as?appId=com.samsung.android.waterplugin&cId=00000...

MatthewReiter
Red Giant
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Still there for me, S21U

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USBetaModerator3
Beta Moderator
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Hello @userZNnTdcqwZP,

Thank you for your interest on Watch Beta program.

Could you kindly confirm once more if you are still unable to see the Beta Banner on Samsung Members, along with your notification panel?

If the banner is still missing, then please share us your S23 IMEI number and your Watch's Bluetooth Address. 

We apologize for the inconvenience with the Banner issue. 

 

Regards,

One UI Beta Team

userZNnTdcqwZP
Supernova
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Yes it's still missing. I sent you all the information in dm

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USBetaModerator3
Beta Moderator
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Hello @userZNnTdcqwZP,

Could you check if Banner notification is back on live? 

We have restored the banner issue on your device. 

 

Regards,

One UI Beta Team

userZNnTdcqwZP
Supernova
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Yeah the banner is back. Thanks for the helps.

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Emily Clarke
Asteroid
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It sounds like you're facing an issue where the One UI 6 Watch beta banner has disappeared on your S23 but is still visible on your friend's S24. This could be happening due to differences in device eligibility or regional availability. Sometimes Samsung rolls out these beta programs in phases, which might explain why it’s still visible on your friend's device. Additionally, it could also be a temporary issue within the Samsung Members app. You might want to check for updates or clear the app’s cache to see if the banner reappears. If the issue persists, contacting Samsung support could provide clarity. 😊

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USBetaModerator3
Beta Moderator
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Yes, you are correct @Emily Clarke .

There was a temporary downtime for Beta Banners due to update on the Samsung Members app. 

We've resolved the issue as of last week. 

Thank you for your feedback on the issue 🙂

 

Regards,

One UI Beta Team

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