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Original topic:

The new update locked me out of my phone

(Topic created: 08-27-2022 09:54 PM)
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LouLou2
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After the update last night. My phone would not allow me in with my password. After trying to unlock remotely I realized that my find my phone was turned off even though I never turned it off. I was unable to sign into my phone this morning after many attempts. My password was somehow changed. I reset to factory and as it was setting up it read that someone was trying to factory reset my phone and asked for the password again. It still never worked. I signed in with Google. 
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LouLou2
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Also, I can't report it because the option for media and files under permissions is not there!
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LouLou2
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Note: I booted into recovery mode and did repair apps. It didn't work. I still couldn't sign in.
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Are you back into your phone e though after signing into Google?
LouLou2
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Yes. I also had a backup.
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Glad you are back in your phone. Weird experience, eh? Well hopefully it won't happen again.
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USBetaModerator2
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Hello,

Thank you for your feedback.

Please use the latest Samsung Members app to submit error reports.  We apologize for the inconvenience and appreciate your contribution to the Beta Program.

Regards,

One UI Beta Team

 

 

 

 

 

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