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Original topic:

Unable to install APP updates from play store.

(Topic created: 01-28-2022 11:29 AM)
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userU4Bz9sDpQf
Asteroid
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I have been trying to update several apps from the Google play store, however I keep getting "Couldn't update" messages from the store. Any thoughts and ideas on how to resolve it would be very helpful.

Thank you
2 Replies
USBetaModerator
Beta Moderator
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Hello @userU4Bz9sDpQf ,

please try clearing data and cache of play store as well as play services app and reboot the device to check if it helps. This has helped few of our  users download app updates. 

Regards
One UI Beta Team

dte230
Galaxy
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Don't count on Samsung support to help with Android 12 not working. Amazing they won't lift a finger to help phones that are all **bleep** up. All they can say is wait. My Play Services are no longer certified, Google pay doesn't work, Netflix and other apps don't work and won't update. Someone at Samsung needs to get a grip because I know I'm escalating to corporate. I use Samsung phones, laptops, watches, smarthings and flat screens and I'm leaving to a vendor that understand service
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