Original topic:

Unsupported Audio File

(Topic created: 06-01-2025 11:37 PM)
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Cal141
Constellation
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Any sound that I try to put for my alarm results in "Unsupported Audio File". The alarm app is fully updated and I've even tried uninstalling it and reinstalling the app but to no avail. 
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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usergdHZpcswz9
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I had this same issue.   I downloaded Google clock and started using that with no issues.   

I tried clearing cache, data and rebooting and the Samsung clock still would not recognize sounds 

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Youu
Honored Contributor
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Update the clock app and it should work, this is a known issue in the beta community
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