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09-07-2022 09:49 AM in
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09-07-2022 09:51 AM in
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09-07-2022 09:53 AM (Last edited 09-07-2022 09:54 AM ) in
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09-07-2022 11:34 AM in
DiscussionsNote: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
You will also get a pop up at some point (usually around 3-5 minutes) that asks if you want to allow one time access to system logs. Click allow.
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09-07-2022 11:05 AM in
DiscussionsI am using DDG app tracking protection "vpn" and it does turn off and on. Maybe try using private DNS with the time being? Not sure if your VPN app can turn off its dns function... hope this helps a little
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09-07-2022 12:21 PM in
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09-08-2022 02:21 PM in
DiscussionsHello ,
Thank you for your feedback.
If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team