I downloaded the beta to watch 5 pro. Now it won't charge back up. Tried using the watch charger and wireless charge pad and it won't turn back on or even show that it is charging back up. Tried leaving it on charger over night and still won't turn on.
If your device stays offline even in charge state (lightening screen is not showing up while charging), try below steps while your watch is attached to the charging pad (magnetic).
Also, please kindly report the error via Galaxy Wearable Beta app (Contact us> Error report) to help us debug the issue.
[Steps]
1. Hold down both buttons on watch until you see the watch resets and then shows the Samsung logo with "Rebooting...". 2. Click the Home & Back buttons twice repeatedly while screen is on "Samsung-Rebooting...". 3. From the text menus, click the Home button (will scroll down) until you see "Recovery menu". 4. Long press on the Home button until the menu changes to Recovery screen. 5. Use the back button to scroll down to Factory reset. (Do not click Home Botton, as it will be "Select" option instead of scrolling down from step3) 6. Click the Home button to select Factory reset. 7. Use the back button to select yes > Click the Home button to activate it.
We apologize for the inconvenience and appreciate your contribution to the beta program.
