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Original topic:

Weird glitch?

(Topic created: 12-05-2024 08:12 PM)
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Jonah56
Asteroid
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Has anyone else had their phone fail to boot past the Samsung logo and have to reset it to fix the problem?
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6 Replies
Dhanyel
Constellation
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Nop
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retrofred
Halo
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Not yet
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

Jonah56
Asteroid
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Thanks. I have submitted a report, and it has been running excellent since the 2nd update.
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youu
Supernova
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Have you tried clearing the cache partition and see if that works
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Jonah56
Asteroid
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Yeah, I had to reset the phone
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