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Original topic:

webview dependent apps such as Gmail crash immediately

(Topic created: 11-01-2022 04:37 AM)
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taksan
Cosmic Ray
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Last night, after an update of Android System Webview, webview dependent apps such as Gmail crash immediately.  I've gone through the troubleshooting, by uninstalling updates to webview, same with Chrome, disable chrome but the issue persists.  Any other suggestions?

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TheGalaxy
Sun
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Beta?
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taksan
Cosmic Ray
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Yes UI 5
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user751201tmO21
Honored Contributor
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Got the WebView update here too ... no probs



Reboot to Maintenance screen

Select Clear Cache Partition

Select Repair Apps option

... phone will automagically reboot... give it 2-3 minutes to finish
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nobumoto
Asteroid
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Will this force a re-image, factory reset?   I appreciate the help

 

 
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user751201tmO21
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.
absolutely NOT ... it's just "clears up extraneous cached data"
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TheGalaxy
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Send error report
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nobumoto
Asteroid
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Whats the best way to generate the error log.  When I try to use the SEND LOG function it crashes and doesnt complete.  Thanks

 
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TheGalaxy
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Enable developer option and run bug report
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nobumoto
Asteroid
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OK did that - I generates a large zip and a number of debug files - one is nearly 200mb.  Is there a specific file that is helpful? nobumoto_0-1667315595297.png

 

 

 
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