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Original topic:

webview dependent apps such as Gmail crash immediately

(Topic created: 11-01-2022 04:37 AM)
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taksan
Cosmic Ray
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Last night, after an update of Android System Webview, webview dependent apps such as Gmail crash immediately.  I've gone through the troubleshooting, by uninstalling updates to webview, same with Chrome, disable chrome but the issue persists.  Any other suggestions?

nobumoto
Asteroid
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Do you have a work profile?  And a secure folder?

 

 

 
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eSudip
Asteroid
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Yes, I have a work Profile, Not a Secure folder.
But applications inside the Work profile are also crashing which is major concern for me. 

 

 
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nobumoto
Asteroid
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Yes same for me, apps in my work profile are also impacted.  I have a feeling the developer is looking into the Secure Folder and Work profile - I dont know how those two are related.  He asked me to install webview in the Secure Folder.  But I think that is managed by the work profile and thus I cant add my own google app.  I may remove my work profile to see if that works.

 
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eSudip
Asteroid
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I have raised this in Android Community where Android developers may take a look, Requesting you guys to comment there to make some pressure. 

 

https://support.google.com/android/thread/186716333?hl=en

 

 
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nobumoto
Asteroid
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I removed my work profile, uninstalled the webview update, cleared cache partition, repaired apps - not fixed.  Took the update, cleared cachee, repaired apps, still no change.

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taksan
Cosmic Ray
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Ok i think I isolated the issue. Each profile and secure folders need to have access to WebView within their own environment. I was able to install WebView beta in my personal profile, and then add it to the secure folder "profile". However i was not able to do so in my work profile (managed by IT). So when I removed the work profile, both remaining environments had access to a WebView app, and now those apps work fine. So now I need to convince IT to allow WebView beta to be installed via the work profile. I attribute this issue to the samsung is beta because my tablet is working fine. I need my profile to work so I'll keep trying options.Screenshot_20221101_233006_Settings.jpg
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eSudip
Asteroid
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Hello All,

I managed to solve the issue, I have followed below steps
1. Left Beta group and removed beta WebView and restarted my phone , after reboot I update the app
2. Removed my work profile (You can do Secure folder in your case) and rebooted the phone again
3. After that my issue resolved, Then I added Work profile again and all is working as expected

 

 
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taksan
Cosmic Ray
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So similar approach to resolving the issue. I use my secure folder though. I'll give it a try as my work profile is more important than my secure folder. Your method suggests that the work profile can rely on the non beta WebView that is installed on the personal profile. Ultimately i want it to work with all three profiles, personal, work and secure folders.
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nobumoto
Asteroid
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Solution 1

a. remove work profile

b. install webview beta in personal profile

c. add that webview beta into Secure Folder

WORKED


Solution 2

a. work profile already removed

b. uninstalled webview beta

c. reboot

d. confirm standard webivew was still installed with updates 

e. remove Secure Folder

f. reboot

g. add work profile

WORKED
I have not worked on a solution with all three - personal, work and Secure Folder, but I suspect using the updated standard webview will still work with the work profile, but it will get hung up on the Secure Folder because I could not get the Google Play to login in that profile - the only way I got webview beta there was to install it in the personal profile and then ADD APP based on that to Secure Folder.  But then the issue will be the work profile somehow loses access to the standard webiew and I cant install Webview Beta - without engaging my IT team.  So for now its either a work profile OR a Secure Folder profile.

Any other input or thoughts would still be appreciated.

 
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User_name
Black Hole
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have you tried to uninstall Android System WebView? 

 

 
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