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Original topic:

FOLD 6 FRONT SCREEN BLACK AFTER UPDATE

(Topic created: Friday)
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userFg1POwGcfJ
Constellation
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Hey, so I updated to the new beta ui7, and then my front screen froze and died. The inner screen's fine, but I can't get the front one to turn on.
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3 Replies
LongHiker
Galactic Samsung Care Ambassador
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@userFg1POwGcfJ Oh no! I was able to install the Beta on my Fold 6 with no issues. You should post this, and any beta information, to the Beta discussion group. Then you should report it via the Samsung Members app in Beta feedback.
MikeDelia
Halo
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No issues with cover screen here. Follow their advice, report it in the proper channels and get it logged for your device.

I would first try a phone restart. Shut it down fully then start it back up.

There's a diagnostic hardware and feature check in the members app, bypass the beta go-to members and check through there too
USBetaModerator3
Beta Moderator
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Hello @userFg1POwGcfJ,

Thank you for the feedback, and we apologize for any inconvenience you've experienced.

As @MikeDelia and @LongHiker suggested, please submit an error report (with the screen recording video) via steps below to help us investigate the issue further:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team