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Original topic:

BetaModerator, any steps I should take to get the 6th update

(Topic created: 4 weeks ago)
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jcnote
Galaxy
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@USBetaModerator3 

I haven't been able to get the 6th Watch6 beta update. You know I'm desperate to try to get some fixes for all the problems I've been having. I updated the Watch6 Manager successfully. I rebooted the watch and phone multiple times and cleared cache of both. I've tried to update from both the phone and the watch. But it keeps telling me I'm up to date running the previous beta software. 

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USBetaModerator3
Beta Moderator
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Thank you @jcnote,

You should be able to update your Watch to the 6th version now. 

Please don't hesitate to leave a comment if you are still encountering the same problem.

 

Regards,

One UI Beta Team

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jcnote
Galaxy
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I just un-installed and re- installed the watch manager and then did a factory reset of the watch and did not restore a backup but started fresh. I rebooted the watch and phone again after that and cleared cache. I still am not getting the update. 

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USBetaModerator3
Beta Moderator
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Hello @jcnote

We apologize for the inconvenience with your update.

Could you provide your Bluetooth address? 

 

Regards,

One UI Beta Team

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jcnote
Galaxy
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I sent it to you. Thanks. 

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USBetaModerator3
Beta Moderator
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Thank you @jcnote,

You should be able to update your Watch to the 6th version now. 

Please don't hesitate to leave a comment if you are still encountering the same problem.

 

Regards,

One UI Beta Team