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Original topic:

Samsung Shop - Samsung account already exists in account manager. cannot sign in.

(Topic created: 09-11-2024 03:30 AM)
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mbirch34
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trying to sign into samsung shop on my samsung s22 Ultra, to purchase a new phone. I want to purchase on the app as there's currently a 5% discount code running for app purchases. But when I press 'sign in' on samsung shop it says 'Samsung account already exists in account manager' - so I cannot use samsung shop as a samsung user? seems counter-intuitive?

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USBetaModerator3
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Hello, 

Thank you for your interest on purchasing new Samsung product. 

For Samsung account query, please visit our remote support via Samsung Members (Support > Text support). 

 

Regards,

One UI Beta Team 

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