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Original topic:

Call log duplicated

(Topic created: 10-27-2021 08:38 AM)
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userjTMSoh9dtk
Constellation
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ā€Ž10-27-2021 08:38 AM in 

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My call log is showing every incoming and outgoing call two times. Is that a bug in beta 3 or some feature I am unaware about?
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2 Replies
user751201tmO21
Honored Contributor
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ā€Ž10-27-2021 08:48 AM (Last edited ā€Ž10-27-2021 08:50 AM ) in 

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This is, I think, the third post I've read about this.

Be sure to submit Beta Feedback ticket
USBetaModerator
Beta Moderator
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ā€Ž10-27-2021 11:54 AM in 

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Hello @userjTMSoh9dtk ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

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