cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Camera not scanning QR codes

(Topic created: Saturday)
57 Views
Carljohnson52
Nebula
Options
Questions
Is anyone else having problems with their camera not scanning QR codes S26 Ultra 
0 Likes
5 Replies
Tidbitty
Black Hole
Options
Questions
Make sure you have it turned on in settings
Options
Questions
I have not had this problem
Vaztinix
Cosmic Ray
Options
Questions
It does scan but you may need to press on the qr code for it to work. I noticed small issues here and there by it not automatically noticing the qr code.
0 Likes
Options
Questions
I've had a problem with the delay in scanning QR codes...
0 Likes
USBetaModerator3
Beta Moderator
Options
Questions

Hello,

We’re sorry for the inconvenience you’re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

0 Likes