If the screen recording completes but does not appear in Gallery afterward, please submit an Error Report immediately after the issue occurs so the relevant logs can be reviewed.
When submitting the report, please include:
- Approximate time the recording was completed - Whether the recording completion notification/sound occurred - Whether the file appears after reopening Gallery or restarting the device - Whether the issue occurs consistently or intermittently - A screenshot or additional recording showing the behavior, if available
Please make sure โSend system log dataโ is enabled and keep Samsung Members running until the report has finished sending.
We appreciate your continued testing and detailed feedback throughout the Beta Program.
