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Original topic:

Cant open Adapt sound mode .

(Topic created: 10-23-2021 11:59 AM)
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Rosekh
Nebula
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Anyone having problem while opening adapt sound mode?. I am trying to open adapt sound mode but it just go back and doesn't respond while clicking. Thanks
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Rosekh
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.Screenshot_20211023-012401_SoundAlive.jpgScreenshot_20211023-012421_Settings.jpg
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user751201tmO21
Honored Contributor
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it crashed when I selected it.

However, I fixed it with:

(phone) Settings > Apps

Tap on three-bars to the right of "Your apps".

Tap, "Show system apps", then Ok

Tap on Adapt Sound

Tap Force Stop, lower right

Tap Storage, Clear Cache, if available.

Exit out ... now, try again
Rosekh
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Thanks for the comment. I did that last night, and I just did force stop again, but the result is the same . It doesn't open. I guess I have to report it to SAMSUNG. It seems it's not working on my phone only. Screenshot_20211023-122941_Settings.jpg
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USBetaModerator
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Hello @Rosekh ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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