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09-22-2024 10:47 PM in
QuestionsI can't download the one ui beta to my watch. Watch manager says that my watch is up to date on one ui 5.0.
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09-23-2024 08:57 AM (Last edited 09-23-2024 08:57 AM ) in
QuestionsHave you followed the correct steps? Also, sometimes the update does not come right away after enrolling into the Beta, it takes a little bit. If you still cannot get the beta update, restart the watch or retake the steps.
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09-23-2024 05:36 PM in
QuestionsHello @Members_07WsY5M,
Thank you for your interest on Beta program.
To be qualified for Watch Beta, your device has to be Bluetooth model (ending in -0 such as R880, R900 models) and purchased in US.
If the above conditions are met, then you may follow @MatthewReiter suggestion by Installing the mandatory Beta Software (Watch Manager / Health) Clear Cache on your Samsung Members app and restarting your device.
We can also check your Beta eligibility if you share your Bluetooth Address to us.
Regards,
One UI Beta Team