Error reports

[Jeffrey777]

Hello everyone how do I stop getting these i get these every time ever tho I'm sure I included the logs 

[Mantequillas]

Same issue here! I keep the app open to make sure the logs get added but I keep getting their error. I have complained about it but so far no resolution.

[Betamonke]

So there's a new prompt when sending error reports in Android 13 due to a permissions change that Google made to android 13 that locks device logs behind a permissions dialog every time an app requests access.

After a few minutes after you click submit a permissions dialog will pop up and ask if you want to give one time access to device logs. Leave members open and your screen on and it will pop up after a few minutes, then you tap allow and it should work.

[laufeyson]

Press and hold on samsung members app and press send error log

[Betamonke]

So there's a new prompt when sending error reports in Android 13 due to a permissions change that Google made to android 13 that locks device logs behind a permissions dialog every time an app requests access.

After a few minutes after you click submit a permissions dialog will pop up and ask if you want to give one time access to device logs. Leave members open and your screen on and it will pop up after a few minutes, then you tap allow and it should work.

[notforhire]

I am getting a 50% return where no log was sent. I leave the app open. I have never seen a permissions dialog pop up. UPDATE: I have now seen the "pop-up". It looks like a bug in the system that keeps popping up when using DeX. I'm sure on the phone screen it's much more obvious what it is. On DeX, it just looks like a ghost in the machine.

[tonmeister1974]

Yes I verify that it does take time for the error log to be sent after following the process described by Betamonke.

[USBetaModerator2]

Hello,

Thank you very much for reporting the issue to us. We appreciate your contribution to the Beta community.

Regards

One UI Beta Team