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Original topic:

"One UI Beta features aren't available because your service provider has changed"

(Topic created: 10-14-2022 11:30 AM)
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Keither
Cosmic Ray
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@USBetaModerator  @USBetaModerator2 

I posted yesterday and now I don't see it.  I am unable to access beta features on my factory unlocked Galaxy S22 Ultra (US), it's giving the error "One UI Beta features aren't available because your service provider has changed"

 

I have not changed providers.  I did go on vacation out of the country for a week, not sure if that's related.. but my primary carrier is AT&T (eSIM Primary). I am dual SIM with Visible as my physical SIM, but that is my secondary. This is how I was configured at the time I enrolled into the beta and it was fine all this time. How do I get this corrected? I need to file a bug report about an issue and can't due to this.

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DEEJAE8207
Astronaut
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I had that same issue and I had to go backnto the previous provider and everything was perfect again.
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Keither
Cosmic Ray
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I don't have a previous provider, I haven't changed providers.

 
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Keither
Cosmic Ray
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@USBetaModerator @USBetaModerator2 ?

Am I going to be stuck like this?

 
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USBetaModerator2
Beta Moderator
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Hello,

Please send us a message with your IMEI and Samsung Account email address to help troubleshoot the issue.

Thank you.

Regards,

One UI Beta Team

 

 
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