cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Fingerprint recognition

(Topic created: 10-30-2021 09:39 PM)
710 Views
estema25
Cosmic Ray
Options
Questions
Anyone having issues with the fingerprint recognition? Since this morning have not been able to open my phone with my fingerprint. 
It doesn't even say not recognized, it simply just doesn't read that my finger is there. 
Thank you!
7 Replies
denester
Astronaut
Options
Questions
Does this to me sometimes. Rebooting always resolves it.
LostOne29
Cosmic Ray
Options
Questions
It does this now and then, I have to reboot and it's fixed for a while .
user751201tmO21
Honored Contributor
Options
Questions
Remove fingerprints

Add them back
Claykin
Comet
Options
Questions
Known issue. I wish Samsung would continue to post known issue logs.
estema25
Cosmic Ray
Options
Questions
Thank you! Will try all!
0 Likes
USBetaModerator
Beta Moderator
Options
Questions

Hello @estema25 ,

This is a known issue and has been fixed internally. Fix will be included as part of next  software update

Regards,
One UI Beta Team

 

estema25
Cosmic Ray
Options
Questions
I erased all the fingerprints as suggested and restarted my phone. I was able to add my fingerprint and it is working fine!!!
thank you!!
0 Likes