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Original topic:

Fingerprint recognition

(Topic created: 10-30-2021 09:39 PM)
estema25
Cosmic Ray
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Anyone having issues with the fingerprint recognition? Since this morning have not been able to open my phone with my fingerprint. 
It doesn't even say not recognized, it simply just doesn't read that my finger is there. 
Thank you!
7 Replies
denester
Astronaut
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Does this to me sometimes. Rebooting always resolves it.
LostOne29
Cosmic Ray
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It does this now and then, I have to reboot and it's fixed for a while .
user734264fo532
Honored Contributor
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Remove fingerprints

Add them back
Claykin
Galaxy
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Known issue. I wish Samsung would continue to post known issue logs.
estema25
Cosmic Ray
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Thank you! Will try all!
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USBetaModerator
Beta Moderator
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Hello @estema25 ,

This is a known issue and has been fixed internally. Fix will be included as part of next  software update

Regards,
One UI Beta Team

 

estema25
Cosmic Ray
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I erased all the fingerprints as suggested and restarted my phone. I was able to add my fingerprint and it is working fine!!!
thank you!!
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