known issue, W/A is to go to the app's settings by long pressing then enable notification (also enable music contrtol widget from lock screen settings).
how did you get the update already for Note20?? are you on beta?
Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
