Parental Controls

[Jwes23]

Has anyone else had this pop-up when trying to update some apps in Galaxy store? This was happening to me before the beta. I'm the account holder and the only person on it. So not sure what I need to do. 

[TangoUniform]

Must be in Texas?

https://www.recordinglaw.com/us-laws/age-verification-laws/app-store-age-verification-laws/

[Jwes23]

Yes I am.

[USBetaModerator3]

Hello,

Thank you for sharing the details.

Since you mentioned that this behavior was occurring before joining the Beta Program, additional information may be needed to determine whether it is related to Samsung account family settings, parental controls, or another account configuration.

If possible, please share screenshots of the following:

- Samsung Account → Family / Family Group settings
- Any parental control settings currently enabled on the device
- Google Family Link or related Google account supervision settings, if applicable
- The pop-up message shown in Galaxy Store
- The Samsung account currently signed in to Galaxy Store

Please make sure any personal information such as email addresses or account IDs is hidden before sharing screenshots publicly.

If the settings appear normal but the issue continues, please submit an Error Report through Samsung Members so the relevant logs can be reviewed.

Best regards,

One UI Beta Team