cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Original topic:

Personal Data Intelligence keeps stopping

(Topic created: 06-29-2025 12:59 PM)
945 Views
userauzTric9EO
Cosmic Ray
Options
Questions
Hey there anyone has any work around under beta on how to stop crashing of Personal Data Intelligence. I have disabled it and keeps popping up despite that. I tried uninstall but doesn't allow so anything helps here.
6 Replies
Youu
Honored Contributor
Options
Questions
How to resolve this issue is as belows:
- Uninstall updates from 'Personal data intelligence' app information page
. Go to Settings - Apps, and then turn on the 'Show system Apps' option, and search for 'Personal data intelligence'
. Run 'Uninstall updates' on the app information page (It is appeared when you updated only)
userauzTric9EO
Cosmic Ray
Options
Questions
This seems to be working ๐Ÿ™
0 Likes
Youu
Honored Contributor
Options
Questions
Glad I could help
0 Likes
Skeetz
Asteroid
Options
Questions
I had the same problem and finally it prompted me to uninstall updates and in doing so the problem went away. Seems to be working fine again.
Youu
Honored Contributor
Options
Questions
Also have you tried clearing the cache from the cache partition
0 Likes
USBetaModerator3
Beta Moderator
Options
Questions

Hello, 

Thank you for sharing your feedback.

We're glad that the issue has been resolved! 

For those who are still encountering force closure issue with Personal Data Intelligence after the 3rd Beta update released today (Jun 30th), please submit your error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

0 Likes