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Original topic:

"Personal data intelligence keeps stopping" S25 Base

(Topic created: 06-07-2025 02:51 PM)
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ceruleanblue
Cosmic Ray
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Every 5 minutes or so I get a popup saying "Personal data intelligence keeps stopping." Stopping the app doesn't fix the constant popups. Even if personal data intelligence is disabled in settings it doesn't fix the popup, and you can't disable the app itself.

Any fixes?
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5 Replies
angelg4
Sun
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I was experiencing that with the updated version 7.0.06.0.

So i uninstall updates for that app.
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RobXbalboa
Red Giant
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Check the samsung store for a app update that was just released. 

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ceruleanblue
Cosmic Ray
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I found a fix that works until it's fixed: Just disable the package from ADB. Its name is "com.samsung.smartsuggestions". That fixed the constant pop-up.
Tidbitty
Black Hole
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All I did was go into apps and show system apps and then find it. Then I hit the 3 dots and hit uninstall updates. So far it hasn't come back. I am unsure if it did re-update itself too.
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USBetaModerator3
Beta Moderator
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Hello,

App crash occurs due to compatibility issue between previously installed Personal data intelligence app for V OS and B OS beta software.

How to resolve this issue is as belows:
- Uninstall updates from 'Personal data intelligence' app information page
. Go to Settings - Apps, and then turn on the 'Show system Apps' option, and search for 'Personal data intelligence'
. Run 'Uninstall updates' on the app information page

Thanks,
One UI Beta Team

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