cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S23 Ultra, beta S-Pen can't select

(Topic created: 10-23-2023 08:51 PM)
444 Views
KKthebeast
Asteroid
Options
Questions
Spen is constantly glitching when try to select area for screenshot. Cannot consistently select intended area. Only selecting a few pixels similar to using and old dirty mouse on a computer. 
4 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Questions
Have you already tried resetting the S Pen? Settings>Advanced features>S Pen>top three dots>Reset S Pen

If this didn't work, I suggest reporting this in the beta section of the Community under Beta feedback (bottom left).

Screenshot_20231024_001519_Samsung Members.jpg
KKthebeast
Asteroid
Options
Questions
Thank you I gave it a go. If you don't hear back, it's safe to assume your advice worked!
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Questions
If this worked, kindly close this thread (three dots, accept as solution) by my original post. Doing this ensures that this information can remain active in the Community to benefit other individuals as well! 🙂
USBetaModerator2
Beta Moderator
Options
Questions

Hello,
Thank you for your feedback.

Please try the suggestion by @VerbumVeritum .  If the issue still persists, please use the latest Samsung Members app to submit an error report (Samsung Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply